jili8998 Privacy Policy

What We Collect and Why

1. Information We Collect

When you register an account on jili8998, we collect personal information that is necessary to verify your identity and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During gameplay, we automatically record session data including your device type, IP address, browser version, and in-game activity logs. This technical data helps us maintain platform stability, detect suspicious behaviour, and improve the overall mobile experience for Filipino players.

2. How We Use Your Information

The personal data we collect is used primarily to operate your account, process transactions, and deliver the gaming services you have requested. We use your contact details to send important account notifications, security alerts, and updates about changes to our platform or policies. Financial data is processed solely to facilitate deposits and withdrawals in PHP and to comply with anti-money laundering obligations applicable in the Philippines. Technical and session data is analysed to improve platform performance, fix bugs, and personalise your experience on both desktop and mobile devices. We do not use your personal information to make automated decisions that would significantly affect your account without human review.

3. Sharing of Personal Data

jili8998 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and customer support tools — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required by Philippine law or a lawful authority to disclose your information, and we will comply with such requests to the extent required. Any third-party partner we work with is required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We will notify you of any material changes to how your data is shared, to the extent permitted by law.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and account activity logs are kept for a minimum period as required under applicable Philippine financial regulations. If you request account closure, we will deactivate your profile and cease active use of your data, though certain records may be retained for audit and compliance purposes. You may request a summary of the data we hold about you at any time by contacting our support team using the email address listed in the footer of this page. We take reasonable steps to ensure that retained data is stored securely and is only accessible to authorised personnel.

5. Security Measures

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access controls. Our security team regularly reviews and updates our systems to address emerging threats and vulnerabilities. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with applicable Philippine data protection requirements. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential.

6. Your Rights

As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You may also object to certain types of data processing or request that we restrict how we use your information while a dispute is being resolved. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

7. Cookies and Tracking

jili8998 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with our platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We also use analytics cookies to understand aggregate usage patterns and improve the mobile experience for Filipino players — these do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. By continuing to use jili8998 after being informed of our cookie practices, you consent to their use as described in this policy.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will publish the updated policy on this page with a revised effective date and, where appropriate, notify you directly via email or an in-platform message. Your continued use of jili8998 after any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically so you remain informed about how we protect your data. If you have any questions about this Privacy Policy or how your information is handled, please visit our FAQ page or contact our support team.